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[Resolved] line breaks are not in the translation.

This thread is resolved. Here is a description of the problem and solution.

Problem:

The client is using the Advanced Translation Editor in WPML with an Elementor Widget from Brainstorm Force Ultimate Addons. They are facing an issue where line breaks (

<br />

) entered in a table cell are not displayed in the Spanish translation, although they work correctly in German, English, and French translations.

Solution:

We recommended the client to deactivate the 'Bigger Segments Switch' in WPML's Advanced Translation Editor settings, which resolved the issue of line breaks not appearing in the Spanish translation.

Additionally, we advised the client to ensure all plugins, including Elementor and WPML, are updated to the latest versions after taking a full site backup.

For more details on related issues, visit the following errata pages:

If this solution does not apply or is outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 24 replies, has 2 voices.

Last updated by Bigul 1 week, 1 day ago.

Assisted by: Bigul.

Author Posts
September 10, 2024 at 9:49 am #16160362

Bigul

Hello,

Thank you for configuring the staging site and the details. We will debug it further and get back to you soon. Please wait.

--
Thanks!

Bigul
September 10, 2024 at 9:53 am #16160374

frankG-4

HI Bigul,

I will be in vacation starting tomorrow for 2 Weeks and do not have access all the Time. Please keep the Ticket open.

Thanks, Frank
September 10, 2024 at 2:05 pm #16162054

Bigul

Hi Frank,

Thank you for the updates. We will keep the ticket open and share the updates as soon as possible. Please wait.

--
Thanks!

Bigul
September 13, 2024 at 2:59 pm #16176444

Bigul

Hi Frank,

The ticket is escalated to our ATE team for further debugging. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul
September 14, 2024 at 6:16 am #16178276

frankG-4

Hi Bigul,

thanks for this and please keep me updated. Our Go Live will be in October, so I hope it will be early enough.

Thanks, Frank
September 16, 2024 at 6:56 am #16181510

frankG-4

Hi Bigul, the Ticket was closed, but a colleague helped me to reopen it. Any news here?
September 16, 2024 at 9:46 am #16182685

Bigul

Hi Frank,

Thank you for the updates. The ticket is not closed yet. But its status has changed to *Escalated to Developers*. It will be related to the following errata.

https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/

https://wpml.org/errata/disabling-i-prefer-bigger-segments-is-not-working-properly/

Please note that is working as expected in the sandbox site with the older version of ATE (WPML Advanced Translation Editor) hidden link

Therefore a couple of requests.

1) Please upgrade to the latest version of plugins, including Elementor plugins after a full site backup . We would like to make sure the issue exists with the latest versions or not (while using the older version of ATE, WPML Advanced Translation Editor).

2) If the bug exists, please allow me to make a copy of the site using Duplicator to test a workaround

--
Thanks!

Bigul
September 17, 2024 at 3:51 pm #16189740

frankG-4

Hi Bigul,

great, you helped me. I deactivated the Bigger Segments Switch and now I get the Lines as excepted even in Spanish. Does this have other side effects?

Thanks, Frank
September 17, 2024 at 4:06 pm #16189780

Bigul

Hi Frank,

Thank you for your feedback. Happy to know you are getting the expected results now.

It will not have any side effects. Please use it as a workaround for now. We will get back to you soon when we have an update from our developers. Please wait.

--
Thanks!

Bigul
September 9, 2025 at 7:21 am #17385737

Bigul

Hello,

Sorry for the very late response. The fix for this bug is included in the latest releases of WPML (4.8 series).

Please take a full site backup (mandatory) and then update to the latest versions. After updating, check if the issue is resolved and let us know the result.

--
Thanks!

Bigul