This thread is resolved. Here is a description of the problem and solution.
Problem: The client wanted to translate deteckelshop.nl to derdackelshop.de but faced issues with incorrect domain setup notifications. The domain derdackelshop.de was not pointing to the correct IP address and was opening a different WordPress installation instead of redirecting to deteckelshop.nl. Solution: 1. We verified that the IP address for derdackelshop.de was incorrect. It needed to point to the same IP as deteckelshop.nl, which is 185.104.29.94. We provided links to check the DNS settings: https://dnschecker.org/#A/deteckelshop.nl and https://dnschecker.org/#A/derdackelshop.de. 2. We advised the client to ensure that derdackelshop.de does not redirect to a different WordPress installation and instead points to the same installation as deteckelshop.nl. 3. We recommended removing any additional WordPress installations on the server for derdackelshop.de and ensuring no redirections were set up for this domain. 4. After adjustments, we asked the client to wait for server cache clearance. 5. Finally, the domain setup was corrected, but an SSL error occurred. We suggested the client contact their domain provider to resolve the SSL issue.
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Background of the issue:
I want to translate deteckelshop.nl to derdackelshop.de. I've asked the hosting company to do what you've told, but unfortunately, this didn't work.
Symptoms:
I still get the notification that the domain isn't set up right.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to your Website.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
I've deleted the WordPress application for derdackelshop.de. In the hosting, I've made a redirect to deteckelshop.nl. Unfortunately, a pointer does not work.
It looks like it's showing "valid" now. Let's wait a bit as I suspected there is some cache in the server. Also, please make sure there are no redirections for this domain hidden link .
It seems to be working fine now except for the SSL error as shown in the attached screenshot. You can now continue to translate the contents on the site.
Please reach out to your domain provider and ask them to check the SSL issue for you.
Hi! SSL is working, but there seems to be a redirection. Could you please check if we can fix this in our backend? The hosting company said that the plug-in would have the solution.
