This thread is resolved. Here is a description of the problem and solution.
Problem:
The client imported posts and pages to a new location using the WPML import/export plugin but the English posts were not linked to the original French posts, causing the language switcher to not function properly.
Solution:
We recommended the client to follow the steps provided in our documentation on how to manually link already translated pages. Here is the documentation for reference:
If the provided solution does not apply or is outdated, or if you have followed the steps and are still experiencing issues, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
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