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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client imported posts and pages to a new location using the WPML import/export plugin but the English posts were not linked to the original French posts, causing the language switcher to not function properly.
Solution:
We recommended the client to follow the steps provided in our documentation on how to manually link already translated pages. Here is the documentation for reference:

If the provided solution does not apply or is outdated, or if you have followed the steps and are still experiencing issues, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

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This topic contains 1 reply, has 2 voices.

Last updated by Bobby 1 year, 8 months ago.

Assisted by: Bobby.

Author Posts
April 24, 2024 at 11:50 pm #15562928

tarekC-2

Hello,
I created a new location for our site (Kaleidos-images.net) and imported posts and pages from kaleidos-images.com with help of the WPML import/export plugin. But it seems the English posts are not "linked" to the posts in French (the original pages). The language switcher on the posts does not function. Is there a way to manually link the pages?
Thank you for your help.

April 24, 2024 at 11:56 pm #15562946

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

Please review this documentation with steps on how to link already translated pages

https://wpml.org/faq/how-to-link-already-translated-pages/

Let me know your results.

April 25, 2024 at 12:28 am #15562966

tarekC-2

Thank you so much. I was looking in the wrong place… Everything is working as it should.