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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is developing a site using Beaver Builder and WPML and has encountered an issue where the same logo displays for both the Spanish and English versions of the site, despite using the WPML media plugin for translation.
Solution:
If you're experiencing this issue, we recommend checking if you have added the logo via theme options and then translating the logo image via String Translation. For detailed guidance, please refer to the following documentation and forum topics:

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 0 voices.

Last updated by gustavoH 4 days, 11 hours ago.

Assisted by: Bigul.

Author Posts
November 24, 2024 at 2:20 pm #16437106

gustavoH

Background of the issue:
I am developing a site using Beaver Builder and WPML. I have two logos: one for the Spanish version of the site and one for the English version. I used the WPML media plugin to translate the logo, expecting it to display the correct logo for each language.

Symptoms:
The same logo is displaying for both the Spanish and English versions of the site, despite using the WPML media plugin for translation.

Questions:
Is there a workaround or code to display different logos for different languages using Beaver Builder and WPML?

November 24, 2024 at 4:34 pm #16437313

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

May be you have to translate the Logo image via String Translation. We hope you have added the Logo via Theme options. Please refer to the following doc and tickets URLs for more details and let us know your feedback.

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings

https://wpml.org/forums/topic/logo-translation-2/

https://wpml.org/forums/topic/logo-translation-is-not-working/

https://wpml.org/forums/topic/changing-the-logo-image-for-translated-sites/

--
Thanks!

Bigul

November 25, 2024 at 3:28 pm #16440801

gustavoH

I found where the string for the logo is (see attached), but I don't see the actual image or the image ID that I'm supposed to translate.

Screenshot 2024-11-25 at 7.27.41 AM.png