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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client accidentally saved the homepage with "all languages" selected, resulting in the loss of the link between the German and English versions of the page.
Solution:
We recommended the client to follow the steps outlined in our documentation on how to link already translated pages. Here is the documentation for reference: https://wpml.org/faq/how-to-link-already-translated-pages/.

If the provided solution does not apply to your case, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 4 months ago.

Assisted by: Mihai Apetrei.

Author Posts
February 22, 2024 at 11:45 am #15333253

petraG-5

I accidently saved the home page with "all languages" selected. Now the link between the German and the English version is lost. How can I reconnect the DE and the EN version?

Unfortunately the latest backup is too old to just recover the previous condition.

February 22, 2024 at 12:59 pm #15333672

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Before this ticket gets assigned to my colleagues, I will try to help.

Can you please let us know if you had the chance to try these steps here:
https://wpml.org/faq/how-to-link-already-translated-pages/

Mihai Apetrei

February 22, 2024 at 1:26 pm #15333757

petraG-5

Hi Mihai, it worked! Thanks a lot!
Petra