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[Resolved] Media Translation not working

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This topic contains 5 replies, has 2 voices.

Last updated by Bruno Kos 2 years, 6 months ago.

Assigned support staff: Bruno Kos.

Author Posts
June 7, 2019 at 8:35 am #3974781

francoisP-2

Hi,

I'm translating an Elementor site from French to English.

In Media Translation I uploaded files (normal & retina) for the English version of the logo (see picture).

The files are not showing in English, they stay same as French.

Logo file names:
French = Vortex-Strategie-Recrutement-logo-5-d.png
English = Vortex-People-Strategy-logo-5-d.png

Thanks.

Regards,

--
Francois

media-translation-1.jpg
June 7, 2019 at 10:12 am #3975487

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support!

Can you try this workaround?
https://wpml.org/forums/topic/using-a-different-image-within-elementor/#post-1500574

As I pointed out in one of the other tickets I have with you, the way Elementor handles translation may not necessarily work with Media Translation plugin and it would not be able to assign these translated images into translated templates.

Regards,
Bruno Kos
June 7, 2019 at 1:22 pm #3976703

francoisP-2

Hi Bruno,

Solution does not work because logo is part of header template which is global.

Please help!

Regards,

--
Francois
June 7, 2019 at 1:37 pm #3976825

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Solution does not work because logo is part of header template which is global.

I am having the same question as on my other ticket - where exactly are you editing footer and header?

Regards,
Bruno Kos
June 7, 2019 at 1:44 pm #3976927

francoisP-2

Footer and header are edited from any page and open up in a separate window.

So I go into a page first, then click on header or footer and new/separate window opens up for editing.

--
Francois
June 10, 2019 at 6:22 am #3985341

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Let me close this ticket and the best way would be that we try to resolve header/footer compatibility issues within that other ticket, so that we don't duplicate things, as both issues might be having the same root.

Regards,
Bruno Kos