Background of the issue:
We are trying to translate one menu on our site hidden link using WPML and DIVI. The translations appear in the strings under the menu translations.
Symptoms:
The menu translations are not appearing correctly in the actual menu despite being translated in the strings.
Before your ticket is assigned to one of my colleagues, I'd like to guide you through some initial debugging steps to speed up the support process.
To begin, please follow the below steps and let me know how it goes:
1. Ensure that the menu pages are translated and published in the secondary language.
2. After translating menu pages into secondary language, please make sure to Sync the menu to include the translations by following these steps:
2.1. Take a backup of your site first for safety reasons.
2.2. Go to WPML >> WP Menu Sync page and press the Sync button.
2.3. Select all the menu items and press the “Apply Changes” button.
2.4. Please make sure to complete the translation of custom menu links(if there are any).
2.5. After translating the custom links, go to WPML >> WP Menu Sync page and press the Sync button again.
3. Once the menu has been synced, you can manage the secondary language menu by going to Appearance > Menus. From there, you can customize the menu further if needed.
Thank you.
We had a completely wrong understanding of how they should have been translated. The steps you gave us worked perfectly.
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