[Resolved] Menu translation - no "home site"

Hi there,
Thanks for contacting WPML support.

1. Please increase the WordPress Memory Limit. According to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. Minimum requirements for WPML is 128Mb. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

2. Kindly try the following steps to update the page translation:

- Edit the original page
- Make a small change and save it
- Update the translation

Once the above steps are done, run the menu sync again and check if the issue is resolved.

Let me know please if that helps.

Kind regards,
Mohamed

Please create a full backup of the database and website then go to WPML > Support > Troubleshooting page, and click the following:

- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML table collation
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Set language information
- Fix post type assignment for translations

Then update the translation if needed and check if the issue is resolved.

I would need to request temporary access (WP-Admin and FTP) so I can investigate this issue further.

– preferably to a test site where the problem has been replicated if possible –

Your next answer will be private, which means only you and I have access to it.

❌ Please backup your database and website before providing us with access details ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.

✙ I would also need your permission to take a local copy of your site to debug the issue without affecting your live site.

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https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Thanks for your cooperation