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[Escalated to WPML Developers team] Missing Credits After Translation Stuck

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This topic contains 18 replies, has 0 voices.

Last updated by Bruno Kos 6 days, 3 hours ago.

Assisted by: Bruno Kos.

Author Posts
October 20, 2025 at 11:14 am #17499097

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

Can you check now?
hidden link
hidden link

Are these properly translated into German now? We had had an issue with the validation of XLIFF files, but our team has found the cause and implemented a fix.

For the pages above, I opened them in translation editor and marked as completed (once these were set to 100%). It seems like that both German translations got published successfully.

Can you try the same for any of the other content where the translation remained in progress despite being translated to 100% in the translation editor?
October 22, 2025 at 11:05 am #17506881

liamE-2

Hi Bruno,

Our homepage, "Troika Systems - Home of the award winning AniCAM 3D Anilox Inspection Device" is still showing as "In Progress" for German. It has worked for the Legacy Mode post though. Thanks.

October 23, 2025 at 5:51 am #17510727

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I get "The XLIFF file could not be read" for the home page. I sent this info to our developers for further checks, I will keep you posted!
October 24, 2025 at 5:14 am #17514481

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

This has been escalated to our 2nd tier team team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you.