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This thread is resolved. Here is a description of the problem and solution.

Problem:
After moving the site to a new domain and updating URLs in the database, the Translation Dashboard displays as a blank page, and content translation is not possible. The issue persists even after switching themes.
Solution:
1. Check for a fatal error due to a missing file in the active theme (Betheme Child). If the problem continues when using the parent theme, it might still be related to WPML's Translation Dashboard template.
2. Ensure all plugins are up-to-date by visiting https://online-casino-nigeria.ng/wp-admin/update-core.php
3. Clear the cache memory.
4. Address any writing permission issues in the .htaccess file as indicated here: https://online-casino-nigeria.ng/wp-admin/options-permalink.php
5. If the problem remains unresolved, consider setting up a staging site using the WP Staging plugin and share the staging site credentials for further investigation.

If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify you have the latest versions of themes and plugins, and consider opening a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 30 replies, has 0 voices.

Last updated by Carlos Rojas 3 months, 3 weeks ago.

Assisted by: Carlos Rojas.

Author Posts
January 15, 2026 at 9:17 am #17732198

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

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