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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that after adding local landing pages with a Custom Post Type (CPT), some pages in French were not accessible anymore, showing 404 errors. The issue seemed related to URL conflicts between the CPT and existing pages.
Solution:
We recommended the client to first try re-saving permalinks in Settings → Permalinks to flush rewrite rules and to temporarily disable the Yoast SEO Premium to test if redirection rules were interfering. After further investigation, it was found that the issue was due to a conflict where the same slug was used for both a CPT and a page. The solution involved ensuring unique slugs for CPTs and pages. We advised checking and editing slugs at WPML > Settings > Post Types Translation.

Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 18 replies, has 1 voice.

Last updated by Andreas W. 2 months, 3 weeks ago.

Assisted by: Andreas W..

Author Posts
January 30, 2026 at 9:09 am #17776252

nicoS-28

Hi Andreas, I'm afraid to do something wrong. Would you have time for a Teams call somewhere early next week to go through it together?

January 30, 2026 at 6:08 pm #17779239

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Our support is usually not available for direct calls, but please let me know if my reply does not clarify the cause of the issue.

This is not directly a WPML issue; it is a general web development issue.

You have a Custom Post Type in CPT UI which uses the slug "werken-als-poetshulp".
You translated this slug with WPML into "devenir-aide-menagere".

At the same time, you appear to have at least one page in WordPress that uses the same slug "hidden link".

This is causing a conflict. You can not serve two different contents on the same URL.

I would suggest that you make sure that you do not have any posts or pages that share the same slugs as your Custom Post Types.

You can see slugs and translations for CPTs at WPML > Settings > Post Types Translation.

February 2, 2026 at 11:55 am #17783555

nicoS-28

Hi Andreas, did you change something? Because now everything seems to work fine again and I didn't change anything so far?

Nico

February 3, 2026 at 3:01 pm #17788514

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Thank you for reaching out!

No, I haven't been visiting your site lately. I am glad to hear that the issue does not occur anymore.

If you still have open questions or doubts about the topic that we handled on this ticket, please do not hesitate to ask.