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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's site is built with Elementor and the Woodmart theme. They have translated the attributes using WPML, but the filters are not showing in the translated language on the product category pages.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to WooCommerce → Settings → Products → Advanced.
2. Ensure that the option Enable table usage is disabled. This setting can prevent the attribute table from populating correctly in the secondary language.
3. Save the changes.
4. Clear the caches from your site and browser, then check if the filters appear in the translated language.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and check for any related issues. Also, verify that you have the latest versions of your themes and plugins installed. If you still need help, feel free to open a new support ticket on our support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by Prosenjit Barman 6 months, 3 weeks ago.

Assisted by: Prosenjit Barman.

Author Posts
December 19, 2024 at 12:15 pm #16529977

christosK-16

Background of the issue:
My site is built with Elementor and the Woodmart theme. I have translated the attributes using WPML, but the filters are not showing in the translated language. I am sending two screenshots: the first one is the shop page in the native language (Greek) and the second one in the translated language (English).

Symptoms:
Filters in the translated product category pages are not appearing.

Questions:

December 20, 2024 at 8:32 am #16532506

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There!
I hope you're doing well.

Before this thread gets assigned to my colleague, I'd like to offer some initial guidance or potential solutions.

If the attribute and terms used for the filter have been successfully translated, they should appear in the Filter. Since they are not showing, could you please try the following steps and check if they help?

- Please go to "WooCommerce → Settings → Products → Advanced".
- Make sure that the option "Enable table usage" is disabled, as it can prevent the attribute table from populating correctly in the secondary language. Save the changes.
- Clear the caches from your site and browser and then try again.

I hope it will help to solve the issue! Please feel free to let us know if you need further assistance. We’ll be happy to help.

Best regards,
Prosenjit