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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's menu is not displayed.
Solution:
If you're experiencing this issue and your site is using Elementor Pro, we recommend checking if the header was created using Elementor. If so, ensure that the header is translated. You can find guidance on how to do this in our documentation on Elementor compatibility with WPML.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 0 voices.

Last updated by Carlos Rojas 1 week, 2 days ago.

Assisted by: Carlos Rojas.

Author Posts
April 9, 2026 at 7:48 am #17958355

春城 文

menu not displayed

April 9, 2026 at 9:30 am #17958855

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

The site is using Elementor Pro. Please check if the header was created using Elementor, and if so, check if the header is translated as described in this guide: https://wpml.org/documentation/plugins-compatibility/elementor/

Regards,
Carlos