1. I have added define( 'WP_MEMORY_LIMIT', '128M' ); to wp-config.php according to the plan you gave.
define( 'WP_MAX_MEMORY_LIMIT', '256M' );
2. I updated WordPress and plugins
3. I cleared the cache
But my problem has not been solved, I am very anxious
My page was made with Elementor. Now I want to make it multi-lingual. I used WPML. After using it, some section content appeared to be out of order. I updated the plug-in and WordPress according to their technical instructions, upgraded the background memory, and cleared the cache. ,Or not
But I found that if I log in to the WP backend, it is normal for me to open the website under the same account.
It’s still wrong when someone else opens it
Languages: English (English )Vietnamese (Vietnamese )
Timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Hi Allison,
Thank you for contacting WPML support, I’m happy to help you with this issue.
I see that issue on the About page hidden link
If you login as an administrator and see the page is rendered normally, I think it could be a caching issue. Please try to enable a minimal environment as below and see if it helps:
- Deactivate all plugins except WPML plugins and Elementor.
- Switch to a WordPress theme.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.
Looking forward to your reply.
Thanks
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