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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a product from English to French on your website, and this process has caused your website to slow down.
Solution:
We cannot translate your products for you directly. However, we recommend trying one of the following options:
1) Use automatic translation
2) Employ a professional translation service
3) Hire a translator
If these solutions do not resolve your issue or if the information provided becomes outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If you need further assistance, please visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 1 voice.

Last updated by Osama Mersal 4 months ago.

Assisted by: Osama Mersal.

Author Posts
February 19, 2025 at 10:21 am #16723551

charlesH-24

Background of the issue:
I am trying to translate my product from English to French on my website hidden link using WPML.

Symptoms:
My website has slowed down due to translating the product.

Questions:
Can you translate my product from English to French for me?

February 19, 2025 at 10:22 am #16723553

charlesH-24

Need a live support person.

February 19, 2025 at 2:35 pm #16725287

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) I'm afraid we can't translate your products for you. However, you can automatically translate them, use a translation service, or hire a translator.

2) Please open a new ticket, and if chat supporters are available, you will be automatically directed to chat support.

Best regards,
Osama