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This topic contains 2 replies, has 1 voice.

Last updated by Andreas W. 2 weeks, 4 days ago.

Assisted by: Andreas W..

Author Posts
February 28, 2025 at 12:53 pm #16760847

janeM-5

Hi again,

I've updated one page using the Beaver Builder and published it but still no translation jobs available to be deleted appeared in "Tools > WPML Delete Jobs" UI.

I suppose I am not doing it correctly.

Can you please provide me a step by step example of what I should do in order to get the old translations jobs available to be deleted in the "Tools > WPML Delete Jobs" plugin?

Many thanks!

February 28, 2025 at 3:02 pm #16761470

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

To trigger the jobs the WPML Translation Editor needs to be used but I am seeing a new issue on the site.

1) Open the original page inside the WordPress Editor and open the page builder
2) Make a small edit and save the page
3) Go back to the WordPress Editor and access the translations inside the right sidebar

You should see now an arrowed circle, which means the translation needs an update but for some reason, the status is not updating. We would need to investigate this further.

Could you please update all plugins so that we can continue testing? I see that the Astra PRO and the Fluent Booking PRO plugins have not been updated for a long time. Also, our plugins are not updated and it says that you currently do not have a valid subscription.

Did you not extend your subscription? Please take note that support can only be granted if you have a valid subscription on wpml.org.

In case you do have a valid subscription, it might be that you need to register the site again on your wpml.org account and register WPML using a new site key.

IMPORTANT:
Take note, that you should never mix translation methods. If you plan to create translations directly inside the page builder, then you should set the translation method on the original content to "WordPress Editor".

You find this option inside the right sidebar of the WordPress Editor for every original page or post.

Take note, that the WPML Translation Editor will overwrite any edits taken on the page builder on translations.

February 28, 2025 at 3:03 pm #16761471

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

To trigger the jobs the WPML Translation Editor needs to be used but I am seeing a new issue on the site.

1) Open the original page inside the WordPress Editor and open the page builder
2) Make a small edit and save the page
3) Go back to the WordPress Editor and access the translations inside the right sidebar

You should see now an arrowed circle, which means the translation needs an update but for some reason, the status is not updating. We would need to investigate this further.

Could you please update all plugins so that we can continue testing? I see that the Astra PRO and the Fluent Booking PRO plugins have not been updated for a long time. Also, our plugins are not updated and it says that you currently do not have a valid subscription.

Did you not extend your subscription? Please take note that support can only be granted if you have a valid subscription on wpml.org.

In case you do have a valid subscription, it might be that you need to register the site again on your wpml.org account and register WPML using a new site key.

IMPORTANT:
Take note, that you should never mix translation methods. If you plan to create translations directly inside the page builder, then you should set the translation method on the original content to "WordPress Editor".

You find this option inside the right sidebar of the WordPress Editor for every original page or post.

Take note, that the WPML Translation Editor will overwrite any edits taken on the page builder on translations.

March 7, 2025 at 1:02 pm #16788485

janeM-5

I have activated the licenses for our paid plugins and upgraded WPML also. I am trying to refresh account status for the licenses for WPML.

Can you assist with updating the plugins you need updated otherwise?

Your important note is noted.

March 7, 2025 at 1:03 pm #16788490

janeM-5

The WPML license is now updated after removing the previous key.

March 7, 2025 at 8:17 pm #16789910

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I am glad to hear that you were able to sort out the registration and plugin updates yourself.

Our development is working on a solution to the issue reported on this ticket which is why I would kindly like to ask for some more patience.

I will keep you updated once I have further information.

March 14, 2025 at 12:58 pm #16816931

janeM-5

Checking in for any updates?

March 14, 2025 at 6:47 pm #16818380

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

The development team is planning to release a fix for this issue in WPML Multilingual CMS 4.8.0.

Until now I can not give a date for this update.

March 25, 2025 at 7:56 am #16854934

janeM-5

Is there an expected release date for WPML Multilingual CMS 4.8.0 ?

March 25, 2025 at 3:13 pm #16858688

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

There will already be some enhancements in minor updates before 4.8 but I do not have any dates or further details about this available.

As we only recently released 4.7 it might take some time until 4.8 will be available. It is more likely that this would be in the second half or by the end of this year.