Need help with media translations

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: Documentation request

This topic contains 5 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 6 months ago.

Assisted by: Shekhar Bhandari.

Author	Posts
August 24, 2023 at 8:46 am
vargaB	Need help with media translations
August 24, 2023 at 10:04 am
August 24, 2023 at 10:16 am #14283829
vargaB	I need a copy of this chat ...
August 24, 2023 at 11:52 am #14284579
vargaB	hi, I can not see the chat history and don't know what you have edit in the Settings to make the category image visible in French. I have a lot of other similar problems and have to solve them. Please send the screenshot again and the explanation. Thank you
August 24, 2023 at 12:07 pm #14284665
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, It looks like the chat history got erased. Here is what I did to make the category being visible in French. - Went to WPML->Settings->Custom Term Meta Translations and searched for "title_image" and marked it as copy. - Once this is done, updated the category in primary language and it showed up in all languages. Screenshot attached. Let me know if this helps. Thanks
August 24, 2023 at 12:36 pm #14285663
vargaB	Thank you Now I have the same issue but reversed. In English language, I have a lot of images that don't show up , but they do show in French ....and then suddenly disappear from French also!!!! First issue: For example, in the G-spot category, the image in the gallery in English is not even showing; it is showing in the image gallery in French. hidden link hidden link Second issue: the images don't show in front, but yes, in back office category settings ( the same as before) Third issue: why do some images suddenly disappear from the front store? ....( usually the images that are translated ...) It is very frustrating as we worked for 2 days with images and translations, and all is gone. Thank you
August 25, 2023 at 4:22 am #14288749
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I can see the images on the pages you mentioned, can you provide more instructions how I can view the gallery? hidden link hidden link Also, since we handle one issue per ticket, I suggest you to open a new chat or ticket for your additional issues. Look forward to your reply. Thanks

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