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[Closed] original and translated are not the same using Brickbuilder

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This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 10 months ago.

Assisted by: Long Nguyen.

Author Posts
June 20, 2024 at 8:47 am

richardK-49

Background of the issue:
I am trying to add a link to 3 images both in English (original). The issue can be seen on this page: hidden link. I expected to see the three links appear in the Hungarian (translated) version after translating with CTE. Here is the HTML I expected:

Symptoms:
Href attribute is missing from the HTML in the translated version. Instead, I got:

Questions:
Why is the href attribute missing from the HTML in the translated version?
How can I ensure that the links are correctly translated and appear in the Hungarian version?
June 20, 2024 at 9:42 am
June 21, 2024 at 2:38 am #15769507

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I'm discussing this issue with our 2nd tier support. I will update you here when I have something to share.

Thanks.
June 27, 2024 at 3:06 am #15839192

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

After investigating the issue, our 2nd tier support sees that it is a compatibility issue between WPML and Bricks builder when using the WPML Translation Editor. We suggest you use the WordPress translation editor and edit the translation page with Bricks, add image's external URL manually (as you do in the original language).

Refer documentation https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

I will let you know once I have more information.

Thanks.
October 16, 2024 at 4:23 am #16293123

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Richard,

Our compatibility team is communicating with the plugin author and now they cannot replicate the issue on their end. It could be fixed in a recent update. Please update Bricks theme, WPML plugins to the latest version and check the issue again.

Looking forward to your reply.
Thanks

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