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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate your site using WPML, but on some pages, most of the content is missing from the translator. This issue occurs because you are using an unofficially compatible theme that adds custom page builder widgets, which are not registered with WPML.
Solution:
To resolve this, you have two main options:
1. Request the theme author to join our GoGlobal program so we can collaborate to make the theme fully compatible with WPML.
2. Manually add support for the custom widgets by following the instructions in our documentation on how to register page builder widgets for translation.
Additionally, if you are using Elementor in your default language, ensure to use the same page builder for the second language to maintain consistency in the translation process. You can find more details on using different translation editors for different pages here.

If these solutions do not apply because they are outdated or not suitable for your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by Dražen Duvnjak 1 month, 2 weeks ago.

Assisted by: Dražen Duvnjak.

Author Posts
October 10, 2024 at 4:17 am #16272841

agnesP-3

Background of the issue:
I want to translate my site using WPML, but on some pages, most of the content is missing from the translator. For example, on the home page, I can only translate some text and buttons. Everything else just isn't on the translator. I have been looking everywhere.

Symptoms:
Page content isn't visible on the translator for some pages.

Questions:
Why is most of the content missing from the translator on some pages?
How can I ensure all page content is available for translation?

October 10, 2024 at 7:14 am #16273053

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

The reason is you are using an unofficially compatible theme, and this theme adds custom page builder widgets. These widgets need WPML compatibility code for WPML to register them and show in the Translation editor.

Usually, we can help with 1-2 but if there are many of those, I am afraid the theme author would need to help, join our GoGlobal program (https://wpml.org/documentation/support/go-global-program/) and we will be glad to collaborate, or you need to follow the next documentation and add support for it:

- https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/

Another way is using the manual translation method:
- https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Please check and let me know how it goes, and if there is anything else we can do to help out.

Regards,
Drazen

October 10, 2024 at 7:42 am #16273191

agnesP-3

Question about the manual translation method. Is there a way to translate home page using Elementor not Block editor?

October 10, 2024 at 8:01 am #16273271

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

you should use the same page builder as in your default language, e, the same way you are doing it in the 1st language. The procedure is the same, if you are adding content in default via Elementor, do the same for 2nd language.

Regards,
Drazen