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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing a page that is loading non-stop when trying to edit a translation, it might be due to invalid HTML within code modules on the page.

Solution:
To fix this issue, we recommend you:
1. Edit the page and both code modules.
2. Remove all style sheets from the code modules and add the CSS to the Divi theme options or the theme's style.css file.
3. Ensure that only the content within the body tags is present in the code modules. For example, you should only include the necessary HTML elements, such as:

<a class="button primary-button tooltip-container button-callout show-callout" href="#plan-show">VIEW PLANS
    <span class="tooltip">
        3H/MO MANAGED <br />SUPPORT INCLUDED!
    </span>
</a>

4. Save the page after making these changes.
5. Go to WPML → Translation Management and resend the page for translation, or make a slight change to the original page, save it, and then navigate to the translation editor.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 15 replies, has 2 voices.

Last updated by Andrey 7 months, 2 weeks ago.

Assisted by: Andrey.

Author Posts
March 26, 2024 at 4:01 pm #15452303

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I have looked at the page. It contains a considerable amount of CSS but not that many strings to translate. Please remove all the style sheets, add this CSS to the Divi theme options or in the theme style.css file, and test this again afterward.

March 29, 2024 at 4:34 pm #15465092

edoardod-8

Why you telling me to test ? i test multiple times but failed, no good result.

That's why I shared credentials with you, I also gave you permission to setup duplicate website on your localhost.

Please Perform the correct configuration and fix the issue. Once you fix the issue, then send the video the way I send you where it shows that you updated original text and then updated translated text and it completed translation in couple minutes.

Please don't waste yours and mine time.

We already got so much delayed on this task....

March 29, 2024 at 9:09 pm #15465709

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I apologize for the trouble you encountered. I kindly request you to verify whether your custom CSS is preventing the translation from being downloaded back to the website within minutes. As you already know, removing some HTML tags resolved the issue with the page you initially reported.

Could you please confirm if you have tested this by placing CSS in another location? If you have, please let me know, and we'll take the necessary steps. I hope you have a lovely weekend ahead. Thank you.