[Resolved] Perfect Brands for WooCommerce doesn't show the same page for the translation

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Would you please let me know how this layout is created? If you use a page builder's custom template, please check if it's translated.

2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama

Hi,

Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

Hi,

Thanks for your patience. Our 2nd tier support team has found a workaround by adding the following code to your theme's function.php.

add_action ('init', 'test_remove_hooks_template_include', 100, 2);
function test_remove_hooks_template_include() {
	global $wp_filter;
	foreach ($wp_filter["template_include"]->callbacks[100] as $key => $value) {
		if(str_contains($key, 'template_loader')){
			remove_filter( 'template_include', $key, 100 );
		}
	}
}

I applied this workaround on the sandbox site. Please check if it works correctly. (hidden link)

Best regards,
Osama