Skip Navigation

Home › Support › English Support › [Resolved] Problem in currency switcher shortcode

[Resolved] Problem in currency switcher shortcode

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 2 voices.

Last updated by bartekS 3 years, 8 months ago.

Assisted by: Radu.

Author Posts
September 13, 2021 at 4:09 pm #9578433

bartekS

Hi, after one of the website updates the currency switcher shortcode stopped to work correctly.
The problem website
hidden link
The switcher is streched and not working at all.
Her it is a working ok switcher
hidden link

Please advice

zrzut_002.jpg
September 13, 2021 at 7:47 pm #9579211

Radu

Hey Bartek,

Thank you for reaching out to the WPML support!

Do you remember what did you update on your website exactly? I see the issue about the currency switcher style but I'm not sure how you added the currency switcher to the page. As far as I can see, this is a part of the Header bottom on the Woodmart theme header builder.

Can you give me a few more details about how did you add the currency next to the language switcher, please? A screenshot with that element on the theme options are would be helpful.

Last but not least, please attach the debug info to this ticket as presented here:
https://wpml.org/faq/provide-debug-information-faster-support/

Thanks,
Radu
September 14, 2021 at 6:17 am #9580771

bartekS

Hi,
The language switcher is placed by the header builder (WPBakery Builder).
I only have an information that it happened after the last update. I'm working on the website only few days and everything happened before my start.

zrzut_001.jpg
September 15, 2021 at 3:55 pm #9594399

Radu

Hey Bartek,

Is there any chance that you could give me access to the dashboard area so I can have a closer look at this?
The next reply is set to be private so you can safely send me the credentials.

Thanks,
Radu
September 18, 2021 at 3:52 am #9611685

bartekS

My issue is resolved now. Thank you!
I'm sorry for not answering you but I was a little offline. The solution was simple: I made a copy of the website from and send to a developing location and there did the update: plugins, theme, core...and then used a little css to fix the layout. Everything is ok. Thank you