Problem with payments in a second language

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Supporter timezone: Europe/Zagreb (GMT+01:00)

Tagged: Compatibility

This topic contains 32 replies, has 0 voices.

Last updated by Bruno Kos 2 months ago.

Assisted by: Bruno Kos.

Author	Posts
November 14, 2025 at 2:21 pm #17579524
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I can see that you have 1:1 conversion rate, can you check this? It is set on hidden link Did you try setting this to be 0.24 and then checking the conversion rates? I did not set anything yet. https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#configuring-payment-gateways-for-each-currency
November 16, 2025 at 9:33 pm #17582018
tomaszK-61	Thank you for the tip, the shipping is now calculated correctly.
November 17, 2025 at 9:47 am #17583015
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Great! I’m happy the shipping is calculating properly now. Is there anything else you want me to check related to this case before I close the ticket?
November 17, 2025 at 5:20 pm #17585674
tomaszK-61	Yes, I will check the translation of these missing places in checkout and when there is an agreement with PayU about multi-currency, I will test it and come back with an answer.
November 18, 2025 at 3:17 pm #17588663
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I’ll keep the ticket open and wait for your feedback after you review the translations and test the multi-currency setup with PayU.
November 24, 2025 at 7:42 am #17603128
tomaszK-61	I'll be back with an answer this week, thank you.
November 24, 2025 at 11:20 am #17604465
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I’ll keep the ticket open and look forward to your update later this week.
November 29, 2025 at 8:45 am #17619438
tomaszK-61	We haven't passed PayU verification yet, thank you for your patience, I'll get back to you next week.
December 1, 2025 at 10:32 am #17622057
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	No problem — I’ll keep the ticket open and look forward to your update next week.
December 8, 2025 at 7:38 am #17642834
tomaszK-61	Thank you for your patience, they are finalizing the verification and I will come back with an answer.
December 8, 2025 at 12:11 pm #17643707
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Thank you for the update. I’ll await your response once the verification is complete.
December 8, 2025 at 3:22 pm #17644605
tomaszK-61	Thank you very much for your patience. We received a response from PayU stating that the setup is complete and that payments can now be accepted in euros on the website, but I still don't see this option on the English version of the website.
December 9, 2025 at 2:39 pm #17648156
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Yes, it doesn't seem to be active yet. I am checking this with our compatibility team and will keep you posted as I am not sure why the configuration still fails.
December 11, 2025 at 5:54 am #17654270
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Can you check now? It would seem that it was about this setting, we needed to activate it.
December 12, 2025 at 4:08 pm #17660034
tomaszK-61	PayU support told me to add the codes to WooCommerce -> PayU settings. After adding them, I see a duplicate PayU payment option in the English version. I've reported it to them; perhaps they'll find a solution. I'll get back to you with a response. Thank you.

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