This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with product attributes not being available for selection on the product page in different language versions after translation. The attributes appear correctly in the original language but not in the translations.
Solution:
1. Ensure that global attributes are created in the site's default language and avoid duplicating attributes under different names in different languages. This can be managed under WPML > Taxonomy Translation.
2. If changes are made to the original product's attributes or variations, save the variations again to sync these changes across translations. There is no need to re-translate the products if only attributes or variations are changed.
3. For issues related to caching, especially with WP Rocket, ensure that the cache is cleared after updates to products. This can be automated by setting up 'Always purge URLs' in WP Rocket settings to include:
/shop/*
4. If these steps do not resolve the issue, it may be helpful to deactivate unrelated plugins and switch to a default theme like Twenty Twenty-One to identify if the issue is related to specific plugins or themes.
If the problem persists or if this solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 25 replies, has 1 voice.
Last updated by 1 week, 2 days ago.
Assisted by: Andreas W..