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This topic contains 13 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 2 months ago.

Assisted by: Christopher Amirian.

Author Posts
February 3, 2024 at 2:05 pm #15262168

annaJ-12

Hi, i have small problem with translate static strings on my home page. It seems they are not shows in wpml options.
As you can see on screen shots there are not any display on home page.
How can i fix this?

Zrzut ekranu 2024-02-3 o 14.59.47.png
February 3, 2024 at 3:05 pm #15262303

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I'd appreciate it if you give us more information on how the homepage is created? I mean the static strings.

Also if you can temporarily deactivate the Coming soon page I will be able to check the homepage with my browser.

I also suggest that you check if you can find the strings in question in String Translation.

For more information:

https://wpml.org/documentation/getting-started-guide/string-translation/

Thanks.

February 5, 2024 at 9:15 am #15264878

annaJ-12

Hi, than you for message. Static string comes from Webflow. I was deactivate maintenance page so you can check it.

February 5, 2024 at 4:16 pm #15267303

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I checked the homepage and could not see any clue what it means.

From what I know Webflow is another platform so I am not sure how it is related to WordPress.

Maybe if I can check the homepage in the admin myself I can get a better idea?

I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Thanks.

February 6, 2024 at 6:58 pm #15273568

annaJ-12

At this moment i cant gave you access. For example on my home page i have this string

"Otwórz drzwi do swojego
nowego świata z nami"

Where i can change it? I looking on wpml > string translation but can not find it there.

February 7, 2024 at 6:44 am #15274572

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

To be able to help on that I need to have context.

For example if you check the attached screenshot, it is the code which is generated in HTML that contains the string ou mentioned, but it does not give me any clue how that string is added.

- Is it added directly to the content of a page in WordPress using the WordPress block editor or some sort to page builder?

If yes, which page builder so I can follow up as in this scenario the string translation will not help and you should check the page translation itself.

- Is it a custom code added from a theme or plugin?

If that is the case, you will need to make sure that the custom code you used has the gettext function for the string:

https://wpml.org/documentation/support/enabling-text-translation-for-themes-not-compatible-with-wpml/

Then you will need to scan that plugin or theme:

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scan-the-theme-or-plugin

After that it will be available in the string translation.

3- Is it added via a plugin that you add the string inside WordPress Dashboards?

In such a scenario you need to check the admin text for string, for more information:

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#enable-auto-register-strings

So as you can see, there are many scenarios and I need more details to know what to do next. I'd appreciate it if you tell me how that string is created so I can help.

Thanks.

Screenshot 2024-02-07 at 10.38.53.png
February 7, 2024 at 9:15 am #15275325

annaJ-12

Ok, how can i gave you credentials to check this issue?

February 7, 2024 at 11:50 am #15276458

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

February 7, 2024 at 2:16 pm #15277051

annaJ-12

.

February 7, 2024 at 2:18 pm #15277057

annaJ-12

Can you saend me again replay as a private?

February 8, 2024 at 6:31 pm #15282875

annaJ-12

Hi, could you send me again message to send you on private mode credentials to check those strings?

February 10, 2024 at 7:43 am #15288076

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

You can set the next reply as private.

Thanks.

February 15, 2024 at 1:29 pm #15307309

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

Thank you for the login information. For the homepage you use a plugin called Udesly App which is not compatible with WPML.

You do not use the standard WordPress Gutenberg blocks.

That is why you do not see the texts in the translation editor.

You can check this page which you used the standard WordPress method and it works ok:

hidden link

I checked the homepage and the front end editor that the Udesly plugin provides can not be used with manual method too as there is nothing to work on in WordPress itself.

I suggest that you contact the Udesly plugin developers and ask them to contact us to make their plugin compatible with WPML:

https://wpml.org/documentation/support/go-global-program/

Thanks.

February 16, 2024 at 9:44 am #15310683

annaJ-12

I see. Is it possible to resign from WPML and get a refund for the annual subscription if I cannot fully use the plug-in?

The topic ‘[Closed] Problem with translate home page strings’ is closed to new replies.