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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with translating records using the WPML editor, where clicking the 'Abschließen' button redirects back to the original record instead of the translated version. Additionally, there are problems with ACF fields not being translated correctly, and line breaks and paragraphs being stripped from the translated content.

Solution:
1. Ensure you are using the visual editor instead of the text editor to maintain formatting such as paragraphs and line breaks.
2. For ACF fields, set the translation preferences appropriately:
- Set 'Field Groups (acf-field-group)' to 'Not translatable' under 'WPML > Settings > Post Types Translation'.
- Use 'Copy' for special fields like 'Repeater' and 'Flexible'.
- Set subfields of flexible content to 'Translatable'.
- For fields not requiring translation, use 'Copy' to keep the same value across translations.
3. Update the translation preferences and make a minor modification to the original page to trigger an update.
4. Check the 'Presentation' tab in the ACF field settings to ensure proper rendering of new lines and automatic paragraph addition.

If these steps do not resolve your issues or the solution seems outdated, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 30 replies, has 3 voices.

Last updated by Ilyes 9 months, 2 weeks ago.

Assisted by: Ilyes.

Author Posts
October 7, 2024 at 12:01 pm #16261155

Ilyes
Supporter

Languages: English (English ) French (Français ) Arabic (العربية )

Timezone: Pacific/Easter (GMT-06:00)

Hello,

Thank you for your patience,

The segmentation should now work correctly : hidden link

Basically, I had to first disable this option : hidden link

Then re-sent the content for translation again to update the segments.

and in case you would like to join two segments together, you could do that by clicking on this join icon : hidden link

Best,

October 9, 2024 at 12:14 pm #16269986

danielM-3

Thank you Ilyes, that solved our issue with the line breaks.