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This topic contains 17 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 7 months ago.

Assisted by: Mateus Getulio.

Author Posts
June 20, 2023 at 11:46 am #13858827

shacharA

Still something strange. After all the steps you told me to do, I don't have permissions..
I am attaching a clip
hidden link

June 20, 2023 at 12:25 pm #13859343

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Please try to login through your English domain: hidden link, and then give it another try. We tested it, and it seems fine: hidden link

Just for your information, the configuration responsible for this is " Auto sign-in and sign-out users from all domains ", in WPML -> Languages -> Language URL format.

Looking forward to your reply. Thank you.

June 20, 2023 at 1:13 pm #13859775

shacharA

Thank you! Now it's OK

June 20, 2023 at 9:02 pm #13863163

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Glad that we were able to resolve this.

In this case, I hope we are good to close here. Feel free to contact us any time if you need assistance with our products.

Kind regards,
Mateus.

June 22, 2023 at 3:37 pm #13879207

shacharA

Thank you very much.

Just an important question because I'm running into this today
Each time I have to log in separately to the English website [hidden link;? Everything used to be smooth, now it's disconnected for me

Do I have to connect to the main website and the English website every time?

June 22, 2023 at 9:16 pm #13880943

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thanks for your reply.

We have accessed the website only through the Hebrew domain, and were able to open the translations reviews. Could you please double-check it?

If you still face problems, as the original issue is resolved may I kindly ask you please to open a new ticket for this question?

This will also help other users with similar problems find solutions when searching the forum as well as we avoid mixing lots of questions in one ticket.

Thank you for your understanding.