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[Closed] Problem with woocommerce shortcodes

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This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 1 year, 7 months ago.

Assisted by: Long Nguyen.

Author Posts
December 22, 2023 at 11:32 am #15116513

ANASTASIOS SPANIDIS

Im experiencing a problem when i use a woocommerce shortcode, the products always show up as english in both languages even if they are translated
December 25, 2023 at 9:51 am #15125943

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

Which WooCommerce shortcode you're using on your site? I tested with the shortcode [products] and the translation products displayed on the translation page as well.

I suggest you follow troubleshooting steps below and see if it helps:

1. Increase WP memory limit: The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

2. Enable a minimal environment:
- Deactivate all plugins except WPML plugins and WooCommerce.
- Switch to a standard theme of WordPress.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/

Look forward to your reply.
Thanks

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