This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing 404 errors on product category pages in your DE webshop when using the 'Smart OpenGraph by PixelYourSite' plugin, which is overwriting the WooCommerce product category slug, making it untranslatable by WPML.
Solution:
To resolve this issue temporarily, you can:
1. Change the WordPress Permalink structure to "Plain".
2. Disable the 'Smart OpenGraph by PixelYourSite' plugin if possible.
3. If you prefer to keep the plugin, go to WPML > String Translation, search for the product category slug "product-category", and delete its entry from String Translation to ensure the category base slug is not translated.
If these steps do not resolve your issue or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
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This topic contains 19 replies, has 2 voices.
Last updated by 4 years, 2 months ago.
Assisted by: Andreas W..
