This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: WCML
Related documentation:
This topic contains 6 replies, has 1 voice.
Last updated by Paola Mendiburu 1 week, 2 days ago.
Assisted by: Paola Mendiburu.
| Author | Posts |
|---|---|
| April 21, 2026 at 8:16 am #17983041 | |
|
Li July |
Product Category Translation |
| April 21, 2026 at 8:35 am #17983144 | |
|
Li July |
I'm certain all product categories are complete, including slugs. The source languages are English, Chinese, and Greek, and they appear normal. Product categories in other languages result in 404 or 301 errors. |
| April 21, 2026 at 10:05 am #17983512 | |
|
Li July |
Hello WPML Support, I encountered an issue related to taxonomy translation in WPML, specifically with WooCommerce product categories. WPML automatically translates the product category base slug (product-category) into other languages. For example, in Italian it becomes: /categoria-prodotto/ However, in my menu, the links still use the original English slug: /product-category/... As a result, when visiting category pages in other languages via the menu, it leads to 404 errors. Correct Italian URL: Interestingly, when I go to WPML → Taxonomy Translation, open the product categories, and simply click “Update” (without changing anything), all translations start working correctly again. This makes me think the issue is related to how WPML handles: Taxonomy base slug translation My questions are: Where can I configure whether the base slug product-category should be translated or not? I am using WooCommerce with WPML and WCML. Thank you for your help. |
| April 21, 2026 at 10:09 am #17983520 | |
|
Li July |
Another question is why, when I edit templates in Elementor or translate other languages, it doesn't redirect to the WPML translator but instead takes me to the Elementor editor. |
| April 22, 2026 at 11:36 am #17987330 | |
|
Paola Mendiburu WPML Supporter since 11/2020
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00) |
Hi there! This is Paola and I hope you are well! Please go to WPML -> Settings --> Taxonomy translation and make sure all the translated slugs are correct for product-category and then click on save. Please let me know if after that the categories are showing correctly. |
| April 23, 2026 at 6:52 am #17989174 | |
|
Li July |
Yes, all translations are correct. |
| April 23, 2026 at 7:09 am #17989221 | |
|
Paola Mendiburu WPML Supporter since 11/2020
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00) |
From there you can add the same slug for translation. Please let me know if you have any problem. |