Product details are not translated properly

This thread is resolved. Here is a description of the problem and solution.

Problem:

The client is trying to translate your website using WPML, but some strings are not translated in certain languages. While translations are present in some languages, they are missing in others. This issue arises because the custom coding in your website does not follow WordPress localization standards, preventing WordPress from detecting these strings for translation.

Solution:

To resolve this issue, the client has to modify the code in the

themes/main/woocommerce/single-product/short-description.php

file. This file contains conditions specifically for Polish, German, and French, which is why texts appear in English for other languages. Consult with your developers to make the necessary changes. For more details on WordPress localization standards, please visit WordPress Internationalization Guidelines.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Custom Work

This topic contains 4 replies, has 0 voices.

Last updated by Bigul 1 month ago.

Assisted by: Bigul.

Author	Posts
April 10, 2025 at 12:40 pm #16918636
stalI	Background of the issue: I am trying to translate my website using WPML, but I found there are some untranslated strings. The issue can be seen on my website: hidden link. Symptoms: Some strings are not translated on my website. On some languages, translations are present, but on others, they are missing. Questions: Why are some strings not translated on my website? How can I ensure all strings are translated across all languages?
April 10, 2025 at 5:10 pm #16920023
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you resolve the issue. These bugs are related to the issues you have shared in the main ticket. So we will debug it together and get back to you as early as possible. Please wait. -- Thanks! Bigul
April 14, 2025 at 4:29 pm #16930516
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, We are still working on this issue. Sorry for the late response because of the holidays, and also, we had some errors in the local copy. The texts and labels are not showing translations in some languages because of custom coding that does not follow WordPress localization standards. As a result, WordPress cannot detect these strings, and they cannot be translated using String Translation. Please refer to this document for more details: https://developer.wordpress.org/apis/internationalization/internationalization-guidelines/ The price of the product for individuals varies depending on the VAT rate of the country of delivery to the customer who makes the purchase So, to get the expected results, you have to modify the codes in themes/main/woocommerce/single-product/short-description.php file. Please consult about this with your developers and check the attached images for more details. Please note that I have added a new ticket for the The lowest price string translation. Because it is a different one. -- Thanks! Bigul
April 14, 2025 at 5:59 pm #16930955
stalI	As far as the translation of texts and sections is concerned, it would make sense if it did not work in any languages, how is it possible that some languages translate correctly and some do not? If everything has been translated on the basis of one version of a Polish-language subpage which displays correctly? I do not understand this
April 15, 2025 at 10:25 am #16933256
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please note that in the themes/main/woocommerce/single-product/short-description.php file, your developers have added conditions specifically for the Polish, German, and French languages. That is why the text appears in English for the other languages. Please check the attached image for more details and let us know your feedback. -- Thanks! Bigul