This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with incorrect product images in the English version of their website after duplicating a product and updating its details. Additionally, there was confusion about what '7 left' means next to the 'Duplicate terms' option in WPML.
Solution:
First, we recommended editing the primary language product and clicking "Update" to resync the data to the translated product. If the images still appeared incorrect, we suggested clearing the cache using the "Clear the cache in WPML" button found in WPML > Support > Troubleshooting. For issues related to missing brands on translated products, the solution involved resaving the product in the original language and retranslating it to ensure all data is correctly synced across languages.
If these steps do not resolve your issue, or if the solution seems outdated or not applicable to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/unable-to-update-existing-products-to-a-specific-product-category/
