[Resolved] Product pages with custom WoodMart Layout not rendering when WPML is active (blank page on products ...

Hi,

With the help of our sysadmins, we checked the logs and also enabled the WordPress error log and identified the cause of the crash. Woodmart alone, even without WPML, is using over 152MB—exceeding the available memory. For now, we’ve increased the memory limits to make the system accessible.

You can now try reproducing the issue on the Sandbox by creating an identical example product, which is fully configured with WPML and WCML in Ukrainian.

Best regards,
Marcel

Hi,

thanks! I tested this at the beginning as well.

It also works with Elementor disabled; however, for testing purposes I kept the free version of Elementor active.

The config on "Settings" shoudl not make a big difference here, except if you changed any custom field pre-default configs.

The settings configuration should not make a significant difference here, unless you’ve modified any custom field default values.

At this point, I suggest that I create a Duplicator package so we can debug the issue on a local copy of your site where it is reproducible. If we can’t reliably reproduce the problem, we won’t be able to address it as a compatibility bug.

Does that sound good? If so, I’ll proceed.

Best regards,
Marcel

Hi,

I’m unable to access the FTP. I’m receiving the following error:

Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Could you please check this on your end?
Thank you!

Best regards,
Marcel

Hi,

Could you please try the following change on your site and let us know the result?

In this file:

`sitepress-multilingual-cms/addons/wpml-page-builders/classes/Integrations/Elementor/class-wpml-elementor-adjust-global-widget-id.php`

Please update the function `duplicate_css_class_with_original_id` (around line 132) so it looks exactly like this:

	public function duplicate_css_class_with_original_id( $content ) {
		$classPrefixes = implode( '|', [ 'elementor-', 'elementor-global-' ] );
		$pattern       = '/(class="[^"]*?((?:' . $classPrefixes . ')))(\d+)/';
		$result        = preg_replace_callback( $pattern, [ $this, 'convert_id_to_original' ], $content );

		if ( null === $result ) {
			return $content;
		}

		return $result;
	}

After making the change, please clear any caches and check whether the issue is resolved.

For context, the underlying issue is related to templates failing to display when the PHP setting `pcre.backtrack_limit` is exhausted.

A permanent fix is planned and may be included in WPML 4.9.

Please let me know about the results in your site!