Background of the issue:
My site has product reviews. I want to enable reviews to show under all of my languages without translating each review manually. I want them to show exactly the same as they appear under the parent language. Under WPML settings>post type> wcml-review, I cannot find this wcml-review. I am currently using a plugin 'Multilingual Comments' which does the job but I want to remove this plugin because it is causing some issues with my shop.
Symptoms:
Cannot find wcml-review under WPML settings>post type.
Questions:
How do I enable reviews to show under all of my languages without translating each review manually?
How can I choose to 'Copy' all product reviews into all languages instead of making them 'Translate'?
Is there a way to achieve this without using the 'Multilingual Comments' plugin?
In summary the reviews only show up in the languages they were added, if you want to show them in other languages you can enable the option 'show product reviews in all languages by default' in WooCommerce → WooCommerce Multilingual → Settings → Product reviews.
After that, if you need to translate the reviews in the future, you could od it going to WPML -> String Translation and searching for the reviews.
Is it possible to just duplicate these reviews into other languages since I am not going to translate them anyways. The reason for doing this is because I am using a plugin called notificationx to show popup of recent reviews. Right now, when a user click on the recent review popup, it will always redirect to the parent product page. I want the user to stay on the same translated product pages.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello,
I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
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I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
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Please, let me know if you need any additional details. Have a nice day.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
I checked it and it looks like the issue is happening even in the main language.
I temporarily disabled WPML in the staging site and I'm still able to see the different count for the reviews with WPML and the other WPML addons disabled.
Both tests suggest that the issue is not related to WPML.
Have you tried to reach out to the plugin support to see if they can help? If for example, the count is correct in the main language but it is wrong in the translation, then we can review to see if this is something we can fix, but with the issue happening to the main language and even without WPML, it is possible that the issue is in a different location.
The topic ‘[Closed] Product Review Translation’ is closed to new replies.
