Skip Navigation

Home › Support › English Support › [Resolved] Product Sub-category is not showing when switching the language

[Resolved] Product Sub-category is not showing when switching the language

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 4 replies, has 2 voices.

Last updated by andreasC-8 1 year, 6 months ago.

Assisted by: Christopher Amirian.

Author Posts
October 8, 2023 at 8:45 am

andreasC-8

Product Sub-category is not showing when switching the language
October 8, 2023 at 9:23 am
October 9, 2023 at 2:10 pm #14540405

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I tested the website by changing the Woodmart Child theme that you had with the parent Woodmart.

It works with that. So if I go to:

hidden link

And click the Greek language it shows the correct category.

English:
hidden link

Greek:
hidden link

It seems you have some sort of code on your child theme that causes the issue.

Thanks.

Screenshot 2023-10-09 at 18.08.24.png
October 9, 2023 at 2:30 pm #14540661

andreasC-8

Good afternoon ,

i havent add any special code to the child theme. Everything is the same as the parent theme, what you suggest me to do to fix the problem ?
October 9, 2023 at 2:47 pm #14540773

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

Unfortunately, we are unable to delve into a child theme as we support the theme itself how it is released by the theme developer.

If there is no difference please use the parent theme, or re-install an official child theme of Woodmart again.

Thanks.
October 9, 2023 at 3:01 pm #14540843

andreasC-8

Can you check again, but it seems the problem is not solve even with parent theme .

Because if for example if you got to the greek version of hidden link and switch to the english version it brings you to wrong category . Something is wrong , can you please check again ?
October 9, 2023 at 5:12 pm #14541933

andreasC-8

I think i have found an option with AJAX request and turned it off and it seems that now everything its ok