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This topic contains 2 replies, has 2 voices.

Last updated by nicolasD-53 4 years, 6 months ago.

Assisted by: Marcel.

Author Posts
July 19, 2020 at 7:14 pm #6629593

nicolasD-53

I'm trying to show related products on the single product page on ALL translated product pages but currently they are only showing on the primary language page. (I'm using a related products plugin).

I've already tried to solve this by: WPML -> Settings ->Custom Fields Translation -> Show system fields -> Copy (_spwf_translated_ids) but when I save it keeps jumping back to 'Not translated'

July 20, 2020 at 11:50 am #6634135

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

Thank you for contacting WPML Support.

I've already tried to solve this by: WPML -> Settings ->Custom Fields Translation -> Show system fields -> Copy (_spwf_translated_ids) but when I save it keeps jumping back to 'Not translated'

The used "Related Products For WooCommerce" plugin was not tested yet for WPML. Could you please try if you can reproduce the issue on this isolated sandbox environment from scratch? hidden link

If you can reproduce it here, I can forward this case to our compatibility team to check a possible workaround. They will also contact the plugin authors if changed are needed from their side.

I also recommend you to contact the author to invite him in our WPML Go-Global program where we can help him to certify his plugin for the use with WPML: https://wpml.org/documentation/theme-compatibility/go-global-program/

Please let me know.

Best Regards
Marcel