Request for Security and Compliance Information Regarding WPML Plugin

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using or evaluating the WPML plugin and need additional information about its data handling and security practices, including data processing, storage, transfer details, security measures, formal security policies, and certifications.
Solution:
We have detailed information regarding our Privacy Policy and GDPR Compliance. We recommend reviewing our official documentation on this topic to understand how WPML handles data, the security measures we have in place, and our compliance with GDPR. You can find this information at https://wpml.org/documentation/privacy-policy-and-gdpr-compliance/.
If you have further questions or concerns after reviewing the documentation, please do not hesitate to contact us at hello@wpml.org.

Please note that the solution provided might be irrelevant if it is outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Documentation request

This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 5 months ago.

Assisted by: Andrey.

Author	Posts
October 28, 2024 at 8:51 pm #16339717
rehanF	Background of the issue: We are currently using or evaluating the WPML plugin on our WordPress website. As part of our internal security and compliance requirements, we need additional information about the data handling and security practices associated with the plugin. Symptoms: N/A Questions: What information is processed and/or stored by the WPML plugin? Is any of this data transferred to your servers or third-party services? Where is the data stored (data center location) if transferred? Could you share more details on the specific technical and organizational measures you have in place to secure data? Do you have a formal Information Security Policy? Do you possess any security certifications (e.g., ISO 27001)? Can you complete our security questionnaire to ensure alignment with our security policies and risk management standards?
October 28, 2024 at 9:31 pm #16339797
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. We have official information regarding our Privacy Policy and GDPR Compliance. Please take a moment to review it here: https://wpml.org/documentation/privacy-policy-and-gdpr-compliance/. Do you have questions or concerns? This privacy notice that I shared will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us at hello@wpml.org.