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Last updated by Carlos Rojas 3 days, 6 hours ago.
Assisted by: Carlos Rojas.
Author | Posts |
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November 27, 2024 at 12:01 pm #16448871 | |
danielK-111 |
Background of the issue: Symptoms: Questions: |
November 27, 2024 at 12:19 pm #16449107 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hello, I need to take a closer look at the site configuration and the error. I have set your next message private so you can securely share the access credentials to the site. Please don't forget to create a full site backup before sharing the credentials. Regards, |
November 27, 2024 at 1:23 pm #16449991 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you for sharing this information. Before we continue I need to ask you to create a full site backup and update all outdated plugins and themes that appear in this link: hidden link then double-check if the issue disappeared. |
November 27, 2024 at 1:48 pm #16450175 | |
danielK-111 |
this is IMPOSSIBLE at the moment. since some plugins cause issues, we can't do updates of all plugins\themes. That is why we are preparing new site version, I want to assure you that this issue is not related in any way to the plugins which are not updated, and is fullly related to WPML ( on new site, which is in staging, we have all plugins updated, and issue exist there, as i described before,) |
November 27, 2024 at 1:54 pm #16450206 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
I understand. I found and solved a small issue on the database. I also found that the Shop page is not created, so I kindly ask you to create the shop page and translate it. Then (if possible) I recommend you to update at least the Woocommerce plugin and double-check if the issue disappeared. |
November 27, 2024 at 4:09 pm #16451003 | |
danielK-111 |
I wrote you, previous msg, I HAVE STAGING SITE, where all plugins, themes, wordpress core UPDATED. There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums. Learn more about troubleshooting WordPress. I can share with you login details of staging site, where all plugins updated, but the issue is still there.. |
November 28, 2024 at 10:39 am #16454323 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, Please share the access credentials to the staging site in your next message, and don't forget to create a full site backup before sharing the credentials. I will take a look at the configuration and see if there is any other problem. |
November 28, 2024 at 11:29 am #16454592 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you for sharing the credentials. Please check if the issue in hidden link disappeared. |
November 28, 2024 at 12:04 pm #16454870 | |
danielK-111 |
Hi Carlos, No, Warning: Undefined array key "_file_paths93368" in /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/woocommerce-multilingual/inc/translation-editor/class-wcml-editor-ui-product-job.php on line 375 Fatal error: Uncaught TypeError: key(): Argument #1 ($array) must be of type array, null given in /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/woocommerce-multilingual/inc/translation-editor/class-wcml-editor-ui-product-job.php:375 Stack trace: #0 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/woocommerce-multilingual/inc/translation-editor/class-wcml-editor-ui-product-job.php(375): key() #1 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/woocommerce-multilingual/inc/translation-editor/class-wcml-editor-ui-product-job.php(241): WCML_Editor_UI_Product_Job->add_custom_fields_ui_section() #2 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/woocommerce-multilingual/inc/translation-editor/class-wcml-editor-ui-product-job.php(86): WCML_Editor_UI_Product_Job->add_elements() #3 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/woocommerce-multilingual/inc/translation-editor/class-wcml-translation-editor.php(57): WCML_Editor_UI_Product_Job->__construct() #4 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-includes/class-wp-hook.php(324): WCML_Translation_Editor->fetch_translation_job_for_editor() #5 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters() #6 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/menu/translation-editor/class-wpml-translation-editor-ui.php(342): apply_filters() #7 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/menu/translation-editor/class-wpml-translation-editor-ui.php(185): WPML_Translation_Editor_UI->filter_the_model() #8 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/menu/translation-editor/class-wpml-translation-editor-ui.php(91): WPML_Translation_Editor_UI->output_model() #9 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/menu/translation-queue/class-wpml-translations-queue.php(78): WPML_Translation_Editor_UI->render() #10 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/class-wpml-translation-management.php(373): WPML_Translations_Queue->display() #11 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-includes/class-wp-hook.php(324): WPML_Translation_Management->translation_queue_page() #12 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #13 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #14 /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-admin/admin.php(259): do_action() #15 {main} thrown in /home/wydajnyteam/domains/staging-coinlooting-final.wydajnyteam.pl/public_html/wp-content/plugins/woocommerce-multilingual/inc/translation-editor/class-wcml-editor-ui-product-job.php on line 375 Learn more about troubleshooting WordPress. |
November 28, 2024 at 12:29 pm #16454977 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you very much for your cooperation. I have escalated this ticket to our 2nd tier of support where our specialists will take a deeper look at the issue and will isolate its cause. I will keep you updated on the evolution of this ticket. |