This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues where the English and Chinese versions of their listings are not connected, and images are not being copied to the Chinese version after using WPML All Import.
Solution:
We recommend using the same unique identifier for both the English and Chinese versions during the import process. This identifier should be set in both the import template and settings for each language. Here are the steps to follow:
1. Ensure that the unique identifier is correctly configured in your WPML All Import settings for both languages. More details can be found in the guide on importing multiple languages with WP All Import and WPML.
2. Delete any previously imported listings that were not connected correctly.
3. Re-import the listings for both languages using the new settings.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
This topic contains 1 reply, has 2 voices.
Last updated by 4 months, 1 week ago.
Assisted by: Dražen Duvnjak.
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 Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
