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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to display the sidebar widget on the translated shop page using Elementor and WPML after translating the page from French to English.
Solution:
We recommended the following steps to resolve the issue:
1. Variations:
- Go to WooCommerce >> WooCommerce Multilingual >> Settings tab >> Troubleshooting link (bottom right) > Select the below options:
- Sync products variations
- Fix translated variations relationships
- Click on the 'Start' button.

2. Template:
- Go to Template > Saved Templates
- Click on 'All' and locate the template: 'Elementor Archive des produits #8135'
- Edit it using Elementor and make a minor change to the French template, (e.g., add an empty space and save it)
- Go back to the template listing screen and edit the English translation of 'Elementor Archive des produits #8135' using the WPML Advanced Editor
- Ensure the progress bar reaches 100% and save it.

We recommend testing this solution on the live site. If this solution does not resolve the issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket at WPML support forum.

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This topic contains 5 replies, has 2 voices.

Last updated by jing-yingM 4 months, 4 weeks ago.

Assisted by: Mateus Getulio.

Author Posts
July 1, 2024 at 6:12 pm #15870120

jing-yingM

Background of the issue:
I edited the shop page with Elementor and translated the page from French version to English using WPML.

Symptoms:
The sidebar widget in the translated shop page can't display.

Questions:
Why can't the sidebar widget display on the translated shop page?

July 1, 2024 at 7:53 pm #15870357

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Please, take a look at my previous private reply and let me know when the migration process is done. Thanks.

July 4, 2024 at 5:30 pm #15893487

jing-yingM

OK, uderstand. I started the migration following your instructions by email. If I finish the migration , I will cantact you.

July 4, 2024 at 5:47 pm #15893594

jing-yingM

Hi,

My site migration has been done.
Please check with this URL hidden link

migration.png
July 5, 2024 at 1:41 pm #15898832

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thank you for proceeding with the migration.

I checked this and I was able to fix the issue in the staging site, please check: hidden link

To fix it I followed the steps:

1- Variations

- Please Go to Woocommerce >> Woocommerce Multilingual >> Settings tab >> Troubleshooting link (bottom right) > Select the below options:
Sync products variations
Fix translated variations relationships
- Click on the 'Start' button.

2- Template
- Go to Template > Saved Templates
- Click on 'All' and locate the template: 'Elementor Archive des produits #8135'
- Edit it using Elementor and make a minor change to the French template,(eg.: add an empty space and save it)
- Go back to the template listing screen and edit the English translation of Elementor Archive des produits #8135 using the WPML Advanced Editor
- Make sure the progress bar reaches 100% and save it

Please test it on the live site and tell me the result.
Mateus

July 7, 2024 at 11:32 am #15907165

jing-yingM

I fixed this issue by following your instructions.

Thank you very much.