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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 3 months, 2 weeks ago.

Author Posts
December 10, 2023 at 7:47 pm #15031997

boqnS

Hello wpml support team we are facing issues while installing your plugin. our site is broken whilw activating your plugin. were using simple woocommerce plugin ane hello theme. would you please help us in this case? basically we want Ip based or location based language change. let me know How I can get help.

December 11, 2023 at 12:24 am #15032571

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Before your ticket is assigned to one of my colleagues, can you please enable the WordPress debug log?

This will allow us to see if any PHP errors are being produced.

More Info: https://codex.wordpress.org/Debugging_in_WordPress

In order to do that, edit the wp-config.php file inside your WordPress directory and insert the following lines:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

Now please reproduce the issue once again.

Locate the debug log in: /wp-content/debug.log

Paste the content (if any) on a site like pastebin.com and then share the link here with us (only you and us will see the URL you are sharing).

We will be waiting for your response.

Kind regards,
Mihai Apetrei

December 11, 2023 at 1:35 pm #15037699

boqnS

can you do it for me?

boqnS confirmed that the issue was resolved on 2023-12-11 13:35:48.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.