[Resolved] Site crashing after WPML-updates

Hi,

You have the following setup.

A. WordPress is installed in a subfolder -> hidden link.

B. In WPML -> Languages -> Language URL format, you set the option to have the default language (English) in a directory like this: hidden link.

Did you intend to have English as a sub-directory?
You can read about it in our guide here.

https://wpml.org/documentation/getting-started-guide/language-setup/directory-default-language/

Please try to see if things work when you disable this option.

Also, please be aware of the following known issues. If you delete the root page, it will result in a fatal error. Please read about this known issue and its workaround here.

https://wpml.org/errata/deleting-directory-for-default-language-root-page-leads-to-fatal-error-uncaught-typeerror-get_object_vars/

If the above does not help solve the issue on your site, please proceed with the following steps.

Please share WordPress's debug log (not WPML debug information).

Please check this page for instructions.

https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for

define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

After this, repeat the action that causes the problem on your site. The errors will be saved to a debug.log log file inside the /wp-content/ directory. Then please share the errors with us.

Thanks,
Itamar.

Hi,

You asked: "Is this stable, when creating a home page for the root directory?"

Creating a root page is important from WPML's aspect. Please try to see if it solves the problem.

1. When German was the default language, was it also in a subdirectory /de/?

I think that WordPress and WPML should be able to handle the links to /en/ you have out there. For example, if you have this link: hidden link and the user clicks, he/she will automatically get redirected to hidden link. I tried it with this link and also with hidden link, and it worked. I'm not sure it will work for all the links.

If it does not work with specific links, you can also use a redirection plugin like the Redirection plugin by John Godley, which is officially compatible with WPML.

https://wpml.org/plugin/redirection/

https://wordpress.org/plugins/redirection/

2. If you downgrade WPML to version 4.6.10 with the same setup, does it work?

Regards,
Itamar.