Site Migration

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 6 replies, has 2 voices.

Last updated by atillaB-3 1 year, 11 months ago.

Assisted by: Eran Helzer.

Author	Posts
July 11, 2023 at 9:02 am #14011905
atillaB-3	Hey, Our website address was hidden link now we totally moved our website to hidden link. hisseliharikalar.com is only a redirect now. But wpm thinks that we were in harikalar.com before and we ar now on hisseliharikalar.com so it asks for the migration code which I can not obtain. Can we fix this?
July 11, 2023 at 12:00 pm #14014281
Eran Helzer Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, This indeed looks incorrect and should not be showing. From the debug information you supplied I can see that the WordPress memory limit is set to 40MB. You should increase this to 128MB, as that is the minimum requirement for using WPML in the best way. You can see how to do that here: https://wpml.org/home/minimum-requirements/ https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-to-increase-your-sites-memory-limit Also, please share with me the value under WPML -> Support -> Your Automatic Translation account id is.
July 11, 2023 at 12:20 pm #14014569
atillaB-3	Hey, I asked my hosting to change memory limit asap. Thank you for it. I can not see my ID under WPML > Support
July 11, 2023 at 12:29 pm #14014773
Eran Helzer Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Yes, my mistake. It is in WPML -> Support -> Troubleshooting -> Your Automatic Translation account id is (there is a "troubleshooting" link in the Support page). Also, after you increase the memory requirements, we may need to start troubleshooting. Please confirm that you have a working backup ready.
July 11, 2023 at 1:33 pm #14015655
atillaB-3	Your Automatic Translation account id is 34326464-6362-5962-b930-346438373436#CsuiBa7LiUpeKh66TrYI0wtt we only use harikalar.com fyi waiting memory increase. I ll tell when it is ready
July 11, 2023 at 1:55 pm #14015935
Eran Helzer Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Great. The Automatic Translation id is correct. After updating the memory, if the issue persists, please do the following: - Go to WPML -> Support -> Troubleshooting and click "Clear the cache in WPML" - Follow the migration wizard, selecting "No" and clicking "Continue" - If after this you encounter any issue, re-registering (un-register, then remove sitekey, then re-register) your site will probably resolve it. https://wpml.org/faq/install-wpml/#unregister https://wpml.org/faq/install-wpml/#register Also, I would like to request a Duplicator package and admin credentials for it, so I can pass it along to the development team and they can figure out why this happened. I have set your next reply to be private so you can share credentials there. Remember that it is always better to create a new admin user for me, then when we are done you can delete it.
July 11, 2023 at 2:00 pm #14015967
atillaB-3	Ok. I ll make the steps after updating the memory and tell the situation asap.

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