Some parts from salient templates are not automatically translated

This thread is resolved. Here is a description of the problem and solution.

Problem:
Dot navigation from salient theme was not translated.

Solution:
Issue was fixed by following these steps:

1) Go to WPML -> Settings -> Custom XML Configuration (tab).
2) Add following code and save:

<wpml-config>
  <shortcodes>
    <shortcode>
        <tag label="WPBakery Row Shortcode">vc_row</tag>
        <attributes>
            <attribute label="WPBakery Row ID">id</attribute>
          	<attribute label="WPBakery Row Name">row_name</attribute>
        </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

3) Then go to WPML -> Settings -> Custom Fields Translation section.
4) Click "Show System Fields".
5) Set the following fields to "Copy" and save:

_nectar_full_screen_rows
_nectar_full_screen_rows_anchors
_nectar_full_screen_rows_animation
_nectar_full_screen_rows_animation_speed
_nectar_full_screen_rows_content_overflow
_nectar_full_screen_rows_dot_navigation
_nectar_full_screen_rows_mobile_disable
_nectar_full_screen_rows_overall_bg_color
_nectar_full_screen_rows_row_bg_animation

6) Then go to edit the page in default language.
7) Make a small change to the content, for example, a word or a dot to any content.
8) Click "Update" to save the changes and trigger the change in translation.
9) Update the translation of the page in ATE.
10) In ATE, you should now see the labels of dot navigation available for translation (also labelled as WPBakery Row Name).
11) Translate these labels, as well as, any other incomplete translations and mark as completed.
12) Clear caches and check on the frontend, it should be working fine now.

Relevant Documentation:
- https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/

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Tagged: Compatibility, Documentation request, Exception

This topic contains 6 replies, has 3 voices.

Last updated by Waqas Bin Hasan 1 year, 4 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
January 22, 2024 at 3:27 pm #15212476
deddoW	Tell us what you are trying to do? Some parts from salient templates are not automatically translated. I can't find the place where I can translate these parts. An example is the row-name. So the Dot Navigation is not translated in English. Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? hidden link
January 22, 2024 at 6:56 pm #15213271
Diego Pereira Supporter Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello, welcome to the WPML support Forum! While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. This seems to be a new compatibility issue. In these cases, these are the procedures: - Install the theme in a clean installation and reproduce the problem in this new installation. So we can isolate it and do some testing without the interference of server settings or other plugins - After this, we will check the problem in this new installation and look for a quick solution - If we can not find a solution, we will forward the problem to our compatibility team - The compatibility team will do some more testing and will contact the product author to fix the issue I created a test website with a clean WordPress install. You can access it through this link: hidden link - Through this link you will be automatically logged in. Please upload the Salient to this test install, setup it the same way as in your website (using the same options) and create some dummy content to reproduce the issue. Please note that we only need the theme and the related functionality, you don't need to setup a entire website or clone your existing site. After that, please send us clear steps on how to see/reproduce the issue on this test install. We will run some tests.
January 29, 2024 at 10:25 am #15237276
deddoW	Hi Diego, I uploaded the latest version of our Salient theme, but got an error stating the style.css was missing from the theme, so I need to get into contact with Salient through themeforrest and require some extra time. Can you keep this ticket open for another week? Regards, Deddo
January 29, 2024 at 11:59 am #15237895
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hello Deddo, Thank you for contacting the support. I am assigned this ticket and 'll try my best to help you further on the matter. Sure, please take your time and reply when you are ready. Regards.
January 30, 2024 at 12:32 pm #15243594
deddoW	Hi Waqas, My colleague Deddo managed to add the theme. I have now created a page that somewhat resembles our actual homepage. On our actual website we translate everything automatically via WPML, but the topics in the dot navigation on the right are not translated and I cannot find where I can translate it. I prefer not to translate manually because I know from experience that this can disappear again due to another operation or update. hidden link Thank you very much for your support! Kind regards, Sylvia
January 30, 2024 at 12:52 pm #15243707
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hello Sylvia, Thank you for the updates, I'll check soon and 'll get back to you accordingly (probably by tomorrow). Regards.
January 31, 2024 at 6:44 am #15247316
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for your patience and cooperation. I was able to fix this in the sandbox site (hidden link), please follow these steps to make it work on your website: 1) Go to WPML -> Settings -> Custom XML Configuration (tab). 2) Add following code and save: <wpml-config> <shortcodes> <shortcode> <tag label="WPBakery Row Shortcode">vc_row</tag> <attributes> <attribute label="WPBakery Row ID">id</attribute> <attribute label="WPBakery Row Name">row_name</attribute> </attributes> </shortcode> </shortcodes> </wpml-config> See https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/ for reference. 3) Then go to WPML -> Settings -> Custom Fields Translation section. 4) Click "Show System Fields". 5) Set the following fields to "Copy" and save (see atttached): _nectar_full_screen_rows _nectar_full_screen_rows_anchors _nectar_full_screen_rows_animation _nectar_full_screen_rows_animation_speed _nectar_full_screen_rows_content_overflow _nectar_full_screen_rows_dot_navigation _nectar_full_screen_rows_mobile_disable _nectar_full_screen_rows_overall_bg_color _nectar_full_screen_rows_row_bg_animation 6) Then go to edit the page in default language. 7) Make a small change to the content, for example, a word or a dot to any content. 8) Click "Update" to save the changes and trigger the change in translation. 9) Update the translation of the page in ATE. 10) In ATE, you should now see the labels of dot navigation available for translation (also labelled as WPBakery Row Name) - see attached. 11) Translate these labels, as well as, any other incomplete translations and mark as completed. 12) Clear caches and check on the frontend, it should be working fine now. Please let me know how it goes.
January 31, 2024 at 11:55 am #15248920
deddoW	Hi Waqas, This is working! You made us very happy 🙂 Thank you so much for your support. Kind regards, Sylvia