Split: About us page - video

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/4-topics/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-
-	12:00 – 16:00	12:00 – 16:00	12:00 – 16:00	12:00 – 16:00	12:00 – 16:00	-

Supporter timezone: Europe/Zagreb (GMT+02:00)

Tagged: Exception

This topic contains 6 replies, has 0 voices.

Last updated by Dražen 4 days, 3 hours ago.

Assisted by: Dražen.

Author	Posts
April 1, 2026 at 5:51 am #17941731
Rosevita Warda	Dear Drazen, thank you very much for your answers. Okay, let's tackle the issues based on which website they are. Starting with the points 1-7 That is on hidden link. Point 1-3 are clear, thank you for explaining. 4 is actually a point for map.pfotenpiloten.org/up so lets to that later. 5. Page certificate - outdated translation I clicked on translating it again automatically in the WPML dashboard but unfortunately the text in the side by side editor is still outdated. How do I re-translate correctly? 6. Front page with multiple issues I made you a video, I think it is easier for you to take a look. hidden link And if needed, I can request a WP staging login for you from our team. 7. About us page - video Also a short video that you can see it. With a great demonstration effect, normally the videos works on the english version. But my guess is, we have to break the connection to use a different embed code for the german video - correct? hidden link Best regards Miriam
April 1, 2026 at 5:57 am #17941739
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks I tried to check the video issue, but I do not see German version probably hidden. Anyways best would be to provide access to staging site, if possible and I will have a look to what might be the issue. Regards, Drazen
April 1, 2026 at 2:53 pm #17943746
Rosevita Warda	I provided the login data already. I think it works for this ticket here as well. I will just provide the site here hidden link where the video is located.
April 2, 2026 at 6:59 am #17944921
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks. I checked your setup and the issue appears to be caused by the Perfmatters plugin. When I disable it, everything works correctly on both languages. Video for reference: hidden link This plugin is not officially compatible with WPML, so issues like this can occur. We have tried to collaborate with the author in the past. I recommend contacting the plugin author to report this, or alternatively using officially compatible plugins. Best regards, Dražen
April 2, 2026 at 2:34 pm #17946458
Rosevita Warda	Thank you. I will discuss it with the team and let you know.
April 2, 2026 at 3:17 pm #17946574
Rosevita Warda	Can you recommend an officially compatible plugin that does the same (delayed loading)?
April 3, 2026 at 5:33 am #17947204
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, you can find official cache plugins in next page: - https://wpml.org/plugin-functionality/caching/ Regards, Drazen