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This thread is resolved. Here is a description of the problem and solution.

Problema:
El cliente recibe un mensaje indicando que WPML ya está registrado y tiene dudas sobre si al seguir los pasos necesitará configurar WPML de nuevo para su sitio.
Solución:
Si estás experimentando este problema, te recomendamos seguir estos pasos:
1) Desregistra WPML de tu sitio web siguiendo las instrucciones proporcionadas en https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/#what-if-the-notice-still-appears-after-moving-to-production.
2) Genera una nueva clave de sitio en https://wpml.org/faq/install-wpml/#register.
3) Registra WPML nuevamente utilizando la nueva clave de sitio.
No necesitarás configurar WPML de nuevo para tu sitio, ya que la clave del sitio es solo para recibir actualizaciones automáticas.

Es posible que esta solución sea irrelevante si está desactualizada o no se aplica a tu caso. Si después de seguir estos pasos el problema persiste, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que has instalado las últimas versiones de temas y plugins. Si necesitas asistencia adicional, por favor, contacta con nosotros en el foro de soporte de WPML.

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This topic contains 5 replies, has 2 voices.

Last updated by Andrey 1 year, 11 months ago.

Assisted by: Andrey.

Author Posts
February 12, 2024 at 7:49 pm #15294663

mordechaiS

2. I'm receiving the following message (Sending an image)

February 12, 2024 at 8:00 pm #15294698

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

The message indicates that WPML is not registered, which is preventing automatic updates. Please follow the instructions provided at https://wpml.org/faq/install-wpml/#register.

February 13, 2024 at 12:35 pm #15297425

mordechaiS

WPML is already registered. See screenshot

Screenshot 2024-02-13 at 12.18.37.png
February 13, 2024 at 8:26 pm #15299476

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Could you please try the following steps and let me know if the issue persists?

1) Unregister WPML from your website https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/#what-if-the-notice-still-appears-after-moving-to-production.

2) Generate a new site key by
https://wpml.org/faq/install-wpml/#register.

3) Register WPML again using the new site key.

February 14, 2024 at 8:00 am #15300353

mordechaiS

If I do this will we need to set up WPML (customizing it for our site) again?

February 14, 2024 at 8:40 am #15300497

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

No, a site key is just for receiving automatic updates.