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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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This topic contains 5 replies, has 2 voices.

Last updated by Lucas Vidal de Andrade 1 day, 12 hours ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
November 5, 2024 at 6:48 pm #16368840

dosvisual.com

Hi, thanks for creating the ticket. It´s been simplified too much and some issues have been left behind.

The markers issue seems to be resolved, though the new editor erases the texts breaklines when "I prefer bigger segments" is selected.
It happens in normal text and in the Toggle element text aswell.

I´m glad to have the option of having paragraphs -not- split into infinite sentences.
But it´s not useful if 5 paragraphs become just one...

Find attached the screenshot where this can be seen.
FRE translation> hidden link

November 5, 2024 at 6:55 pm #16368843

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for waiting. This is a known issue with the new ATE. I've switched to the previous version, by clicking on the gear icon, inside the editor, and chnaging the editor to the previous version.

After that, I made a small change to update the original content and updated the FR translation. Now the line breaks show as expected. Please let me know if that fixes your issue.

November 6, 2024 at 3:29 pm #16373431

dosvisual.com

Thanks Lucas
What I see is:
+ The text fields with paragraphs are still being read as one large paragraph
+ The toggle text content is indeed split into different lines, but my previous translations have been reset!

Am I supposed to be working like this? Switching back and forth between the editor versions and losing time and credits every time?

mass-paragraph-and-reset-translations.png
November 6, 2024 at 4:01 pm #16373685

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

When having issues with line breaks, you can change to the previous version and keep it that way. Both versions of the translation editor have the same features.

If you check the translation and maintain the previous ATE version, you should have no issues. Please let me know, if using the previous version, the line breaks issue is resolved and you can translate your website.

I apologize for the inconvenience, but meanwhile using the older ATE is the only solution we have. As I said, there's no need to go back and forth switching the versions, stick with the older one and you should have no issues.

As for the credits, can you please check how many were spent translating that page? I can reimburse them for you.

November 6, 2024 at 4:28 pm #16373826

dosvisual.com

Hi Lucas
Thanks fro the clarification. I opened the translation and, even though you switched to the old ATE, the new one was the one to be displayed (and the translations reset). Would the translations be recovered if I switch to the old ATE, after it automatically opened ion the new one?

Credits, thanks! I´ll let you know when I´m done <3

November 6, 2024 at 6:22 pm #16374297

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

I'm not sure what is the answer to that question, you'd have to test that, if possible. Let me explain: the expected behavior is, when switching to the older ATE version, it will change for all posts. That means that, posts translated from now on will use the older ATE, as well as previously created posts. That needs to be done only once and is permanent.

I just tested that in a test-website. Please keep using the older ATE and don't switch to the new one, until we find a fix for it. If the behavior in your website is different than the one I just described, please let me know.

Also, please don't switch "I prefer bigger segments" on and off. I'm afraid this is what's causing the content to be lost.

Bottom-line is: switch to the older version and keep it that way 🙂