This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with translations not updating correctly on their website. This problem was particularly prevalent with posts and product pages that were originally created using the Classic Editor and later attempted to be updated after the transition to the Gutenberg Editor. The translations would appear correctly in the Advanced Translation Editor (ATE) but not on the actual page.
Solution:
We discovered that the root cause was due to the posts being registered as 'Gutenberg' packages by WPML, despite being created with the Classic Editor, which led to WPML not processing the translations correctly. To resolve this, we recommended the following steps:
1. Open the post in the default language in the editor.
2. Click anywhere in the text.
3. Click on "Convert to blocks".
4. Make any updates needed in the default language and save the changes.
5. Then update the translation.
This workaround should allow the translations to display correctly. We are also working on a permanent fix to address this issue systematically in future updates.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
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This topic is split from https://wpml.org/forums/topic/memidos-vip-support/
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Last updated by 2 weeks, 5 days ago.
Assisted by: Prosenjit Barman.
