This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where the side scrolling bar is not visible in WPML's translation editor, preventing them from manually translating text. This problem persists across different browsers, including Chrome and Edge, and started occurring recently.
Solution:
If you're encountering a similar issue with the side scrolling bar not appearing in the WPML translation editor, we recommend the following steps:
1. Clear your browser cache and cookies. Sometimes, stored data can cause display issues.
2. Try accessing the translation editor using incognito or private browsing mode to rule out issues with browser extensions.
3. Ensure that your WPML plugins are up to date, as updates often fix bugs and improve compatibility.
4. Check your browser's zoom settings and screen resolution, as these can affect how content is displayed.
If these steps do not resolve the issue, it might be due to a more specific problem not covered here. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the problem persists, please open a new support ticket with us for further assistance. You can do so at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/split-after-translating-a-blog-post-to-100-completion-it-still-does-not-show-as-complete/
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Last updated by 1 year, 2 months ago.
Assisted by: Bobby.
