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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where sub-taxonomies are not displaying in an Elementor widget. This widget is part of the Havezic theme, which has not been tested or made compatible with WPML.
Solution:
We recommend contacting the theme author to request adjustments in the code to correctly fetch translated taxonomies. If the theme author is willing to make their theme compatible with WPML, they can join our GoGlobal program. We are ready to collaborate and provide assistance once the theme author agrees to work with us.

If this solution does not apply to your case, or if it seems outdated, please check our related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. You can do so at our support forum.

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This topic contains 17 replies, has 0 voices.

Last updated by Dražen 1 week, 1 day ago.

Assisted by: Dražen.

Author Posts
January 27, 2025 at 6:59 am #16635946

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

that widget in Elementor is coming from the theme and is being used for Book Everything, it is not there when you use a different theme and Elementor. So is an issue between the theme widget and WPML.

Theme authors would need to collaborate, As best I can advise they join our GoGlobal program (https://wpml.org/documentation/support/go-global-program/) and we will be glad to help and work together on this. We can not go over their theme code and make adjustment for them, but we will be glad to help.

Regards,
Drazen

January 29, 2025 at 11:57 am #16646175

mohamedt-3

Now i'm stocked between you and the theme author and the will not move forward i know that!!
i don't know what to do!!!

Best regards.

January 29, 2025 at 12:12 pm #16646210

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

I understand your concern, we are very glad to collaborate and help, but as said we need the author to collaborate and join our GoGlobal program and work with our devs, this is not something that we can solely work on and adjust their theme codes, it needs both side and we are glad to help and collaborate.

Let me know if there is anything else we can do for you.

Regards,
Drazen